TY  - BOOK
AU  -  John P. Kotter 
AU  -  John P. Kotter 
TI  - The Heart of Change: Real-Life Stories of How People Change Their Organizations
SN  - B00YDJFNSI
U1  - 658.406.KOT 
PB  - Harvard Business Review Press
KW  - xiv;190P
KW  - THE HEART OF CHANGE
KW  - INCREASE URGENCY
ER  -