TY  - BOOK
AU  - Whitmore , Jacqueline 
AU  - Jacqueline Whitmore 
TI  - Business Class: Etiquette Essentials for Success at Work
SN  - 978-0312338091
U1  - 395.52.WHI 
PY  - 2005///
CY  - NEW YORK
PB  - St. Martin's Press
KW  - 177P
KW  - FIRST, AND LASTING, IMPRESSIONS
KW  - SMALL TOUCHES EQUAL BIG BUSINESS
ER  -