TY  - BOOK
AU  - Mohanty, R.P.
AU  - Lakhe, R.R.
TI  - TQM in the Service Sector  
SN  - 81-7224-953-5
U1  - 658.4013 
PY  - 2006///
CY  - Mumbai
PB  - Jaico Publishing House 
KW  - TQM
ER  -