000 00403nam a2200169Ia 4500
003 OSt
005 20250304142404.0
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040 _cddc
082 _a658 RAI
100 _a Rai (Alok Kumar)
245 0 _aCustomer Relationship Management: Concepts and Cases
250 _a1st
260 _b PHI
_aNew Delhi
300 _axvi 247 p
942 _cBK
_2ddc
999 _c6766
_d6766